Outlook 2016 connected to exchange but not updating
Hopefully there will be no need for that, and your email will be flying in and out of Outlook. Had our emails migrated over from a local exchange to office 365 using skykick.
Sometimes it’s something simple that can throw off Outlook.I did leave outlook open overnight but it didn't sync anymore emails. We have one user who is not getting mail regularly.If for some reason you find that it is still not connecting, it may be a more complex issue that these troubleshooting tips cannot solve.This may require that you call an IT professional for help.
The email account that outlook is logged into appears to sync ok without needing to click Update Folders, it's only "shared" mailboxes.